Return policy
Any unwanted items must be returned within 7 days from your delivery.
WHAT ITEMS CAN I RETURN?
We get it sometimes things don't workout for you and you want to return or Exchange.
Returns will only be accepted in the event that the customer received the incorrect size or product(s), or if the received product(s) were damaged in any way. If this is due to no fault of the customer, Daynish will pay for the return shipping cost once the item has been received by one of our agents.
Once the product(s) have been returned, at that point we will ship correct product(s) sent out at no additional charge.
This agreement becomes void if the product is in any way damaged during transportation.
Any communication must be done through our customer support email - Support@daynish.com
We do not offer exchanges on Customised orders.
GOOD TO KNOWS!
- We can exchange the product with another size or the correct product of the same value. There are no extra charges on reverse pickup.
- If the value of the new exchange product is higher, then there will be extra charges (difference in the amount of product). It needs to be paid online.
- The products must have the original sticker label attached, be folded correctly, and be adequately packed so they are not damaged in transit. Without it, the exchange will not be processed.
- We do refunds only in genuine cases of delivery of defective products and on no other grounds. In the event of delivery of faulty products, you have to email our customer support executives at Support@daynish.com along with the details of the order, the nature of the issues, and photographs of the defective product.
- In some exceptional cases, if a return is accepted (no delivery issue and the correct order is delivered), then Rs 100 will be deducted from the refund. The amount deducted is for the reverse pickup service provided because of the logistics cost.
- The refund will be provided in your given bank account.
- Also, note that the T-shirt's colour and design may vary slightly from those displayed on our website, social media pages and ads.
- Returns and refunds are not possible if there is a slight variation in the colour or design of the product delivered.
- Also, in the event, on our verification, it is observed that the defect is incurred due to any of your actions or omissions, then we will not be responsible for refunding the amounts paid to you.
- To avoid such issues. Do not accept damaged packages at the time of delivery.
- We reserve the right to refuse any returns or exchanges if we determine that the merchandise does not qualify.
- Exchange/Return requests will only be processed once per order.
- Any Product Used/Washed Once Cannot be Exchanged or Refunded.
- Any product bought during the sale or with a discount code will not be eligible for a refund.
- Free exchange on Size issues but no Refund on Size issues
For further queries:
Support phone # - +91 9619900625
Support email - Support@daynish.com